FreakoutITGeek's Blog

Random IT postings from Freakz

Altiris For Apple Mac systems

I’ve mentioned in other posts that I have previously managed to get Apple systems (most Windows people call them Macs) on Deployment server and I have been asked how I did it…

Firstly look over the Symantec connect article “Installing the DS and NS Agent for Macintosh” which provides a step by step description and a lot of discussion about the process.

From my own experience I was using Altiris Deployment Server 6, the Altiris agent (known as the Dagent on Win 7 or Deployment client/agent) was Altiris-adlagent-2.6-54.Darwin.zip. In order to get it working I also had to disable the auto update feature on the console as it tried to upgrade the agent to the latest version (which in my case didn’t work).

With some basic unix /Command line knowledge, Altiris is quite a handy tool ( it’s not as good as Apple Remote Control, but if you have Altiris and can’t afford ARD it’s a good second choice) which you can use it to image an Apple system if you have an Apple server (or similar) running NetBoot and I’m sure if you have some scripting (AppleScript) skills you will reduce your workload considerably (not to mention allow some standards on the organisation’s Apple systems).

There is a note, that I made when I started testing the Apple client, about an issue (I assume this has been resolved since) where the ADLagent spawned multiple processes.

To uninstall / remove the ADLagent from OSX please look at http://www.symantec.com/business/support/index?page=content@id=HOWTO10704
, basically the (terminal) command appears to be sudo sh /opt/altiris/deployment/adlagent/bin/uninstall.app and after responing to the prompts, the software should be uninstalled. Once uninstalled you can sudo rm -r /opt/altiris and sudo rm -r /etc/altiris to clear out the related folders.

If I can remember anything relevant I’ll add it later, hopefully what is posted here will help, but since the organisation I currently work for no longer support Apple systems (why?) I may struggle with further advice at this point.

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